Follow Up to Pestpac Technology Meeting

After the Los Angeles Pestpac Technology Meeting I went home and did some research. I then went out on a buying expedition, experimenting with different devices and plans that I felt might work for Hearts Pest Management.

Since Hearts Pest Management uses universal technicians, I really needed a mobile solution that would provide a full feature Pestpac experience.

Post Notes on the Los Angeles PestPac Technology Meeting

Cut to the point, it was a great meeting.

Pestpac has several add-on products that you will want to consider for your pest control organization. BTW, although Pestpac software has been billed as state of the art software for the pest control industry, ergo the name PESTpac, it can be used as a generalist, strong and reasonably priced customer relationship management (CRM) package for many industries, especially the service sector. At the meeting I met a very inquisitive gentleman who owns a company called Poop911. …and that is exactly what they do. They scoop poop! … a great niche market.

Los Angeles PestPac User Meeting

This morning I’m in Los Angeles attending a PestPac technology meeting. It’s been too long since I last did a detailed analysis of PestPac software and felt it was time to get curreent. I’ve been using PestPac since 2002, having been an early west coast PestPac software evangelist.

Before the internet came to play a huge role in driving pest control service advertisement, it became a tool for internal customer service relationship management. Over the years I have advocated PestPac internet based software for any growing pest control company.

Conversation with Chris Sullens of Marathon Data Systems

For the record, Marathon Data Systems has excellent customer service, from my standpoint.  Occasionally we go to Marathon Data Systems with questions or concerns about Pestpac.  That’s natural and does not indicate anything wrong.  Often, the support desk is simply helping us with understanding the functionality and how to use it effectively.