Subcontracting in Pest Control

October 22, 2010

Subcontracting has its’ pluses and minuses. In this economy, more subcontracting is occurring and so it is a very timely topic.

Subcontracting happens for a few logical reasons: Read the rest of this entry »

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If Service People Can’t Sell…

October 21, 2010

In pest control there is a division between companies with “universal pest control technicians” and those with the belief that service people are service people and salespeople are salespeople. There are good reasons to separate the sales and service function. One would be that you can devote full time to one or the other. Another is the belief that fundamentally these personality types are so different that you need separate functionality to put in place the best sales team and the best service team.
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Balancing Revenue and Risk

October 19, 2010

Today is one of the worst weather days I’ve ever seen in San Diego. Hearts Pest Management pest control trucks have by-and-large been pulled off the roads. On days like today, there is a lot of service stop juggling to other days and times. Hearts Pest Management will carefully weigh the risks of conducting follow-ups and special service calls. The company certainly wants to please its’ customers, but it also has a civic responsibility to not endanger the public, not create conditions on the roads that have a heightened likelihood for accident and chemical spill. There are a lot of crazy drivers on the road. Back home in NY, we learned how to drive in slippery conditions. Here in Southern California we encounter many needless accidents caused by over-confident drivers unskilled in wet weather driving.
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It’s Still the Economy, Stupid… and then again, maybe not so much.

October 17, 2010

In the 1992 presidential campaign, Bill Clinton rose to office on the theme, “It’s the Economy, Stupid!” Well, it still is all about the economy. The 2008 elections will largely be based on economic concerns that have not disappeared. While statistics and surveys can lie, based on how they are presented, occasionally you can obtain data from neutral sources or you can weigh the preponderance of the evidence to draw conclusions.
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Pest Control Ground Shifting

October 17, 2010

Can you feel the ground shifting in the pest control market?

The companies that are doing well have done a good job of experimenting in new markets. Some choices are missteps. Some are really big mistakes! But at least if your company is exploring new markets, new ideas, new ways of doing business, than something good may come of it, so long as the pest control company does not over-allocate resources and money to untried ideas. Read the rest of this entry »


California Proposition 19 – Marijuana Legalization Strips Employers of Liability Protection

October 1, 2010

Current marijuana laws have made criminals out of millions of Americans who love smoking it. Untold thousands have served prison time for marijuana use. Organized crime has reaped I don’t know how many billions of dollars in marijuana trade. And many people have died in that criminal traffic. So let’s legalize it! No!
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