The Twilight Zone of Reputation Management

April 24, 2011

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Preserving and enhancing the reputation of a business has entered a new twilight zone with social media. The websites that focus in this arena are a moving target, as are the search engines that track social media.

There are four basic types of reputation management entities. There are those like Angie’s List and Yelp that see themselves as pro-consumer. Then there are other entities such as Customer Lobby that are pro-business. The search engines are actually the best at staying neutral. The last type of reputation management firms are those that scrape the internet looking for negative comments, identifying them to the corporate client and suggesting methods to combat or alleviate the negative publicity.
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Dominoes Gets Free Publicity

April 24, 2011

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Dominoes Gets Free Publicity from Economic and Political Mess

Dominoes Gets Free Publicity from Economic and Political Mess

Dominoes Pizza is the only lucky winner with huge free name recognition the past few years of:

Financial Dominoes
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I’m So Good, I’m Bad

April 13, 2011

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Now, as I ponder Michael Jackson’s, “I’m Bad” video, I’m not thinking about New York gang leaders. Feel free to listen to one of the best song/dance videos ever. While listening, ask yourself if it reminds you of anyone or any type of person you’ve known in the business world.
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I Have a Voice

April 11, 2011

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Previously I blogged about King’s Speech, a superb film about an heir to the throne of England who happened to stammer, an impediment for anyone, but woefully disastrous for someone who would be required to speak for the British Empire. The focus of that blog entry was on having the will to overcome personal impediments to personal growth and success.

There is so much more one can garner from truly listening to this film, with all the passion it has to offer. Please listen closely to this trailer.
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Morbid Thoughts

April 6, 2011

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Recently, I’ve been thinking a lot about death. Perhaps you’ve read my posts about my mom’s rapid aging and dealing with her dying process. Also, my trips to Israel always make me think about life tragedies and “the ultimate sacrifices” that so many there have made for their survival. I think of a few close calls I have had with death. Living in Israel, one is surrounded with stories of deep tragedy. I personally missed being the victim of two terrorist attacks by strokes of luck and timing. But I know others whose families were not so lucky. Not too long ago, my wife asked me to put together a list of things to do if I died and she was forced to run the company. (None of this is to say that I am dying – so don’t worry).
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Mom and the Biz

April 6, 2011

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In a recent post, “Time for Mom,” I wrote about the sacrifices that we make as business people, the time away from those we love. Mom went through two hospitalizations last month for heart failure and pneumonia. She survived the episodes, but my sister and I came to the conclusion that we could no longer cross the country to manage her medical care. Dying is no easy matter in an age when we can prolong life indefinitely, to the edge and beyond of what we feel is a human existence. We each have our own way of dealing with the moral issues of death and dying. At this point, for my mom, my sister and I felt it was time to step up to the plate as medical proxies. So last week we brought her out to live just 5 minutes from my home and business, at The Remington Club in Rancho Bernardo, CA. Here, we can watch, comfort and protect her properly.
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