Toilet Paper – Coffee Wars and Pest Control

December 22, 2011

If you have followed my pest control company, Hearts Pest Management, you already know that I love Starbucks. I based my employee model on Starbucks.

Recently I discovered some of the really nutritious and delicious meals at Jamba Juice in 4S Ranch. So I admit to taking my sandwich over to Coffee Bean and Tea Leaf next door for a latte. Again, despite my claimed loyalty to Starbucks, my wife (to whom I also profess loyalty) loves the Expressos at Coffee Bean and Tea Leaf. So we sometimes drive over to the “CBTL” in Carmel Mountain, San Diego. Read the rest of this entry »


Follow Up to Pestpac Technology Meeting

December 18, 2011

After the Los Angeles Pestpac Technology Meeting I went home and did some research. I then went out on a buying expedition, experimenting with different devices and plans that I felt might work for Hearts Pest Management.

Since Hearts Pest Management uses universal technicians, I really needed a mobile solution that would provide a full feature Pestpac experience. Read the rest of this entry »


I am NOT an exterminator!

December 17, 2011

A prominent article in the latest issue of PCT magazine titled “I Am An Exterminator!” drew my attention. It had to have been written by one of those great old timers in the industry – with old ideas that still are at the core of what’s wrong with the pest control industry. Fortunately, there are new and better voices representing the pest control industry.
Read the rest of this entry »


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