Starbucks gives the pest control industry, and frankly any service industry a lot to think about. Check out my thoughts on lessons learned from Starbucks in my March 09 article at Pest Management Professional magazine, titled Coffee Lessons by Gerry Weitz.
Pest Management Professional March 2009 Coffee Lessons
March 13, 2009
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Customer Service, PMP Magazine Contributions, Pest Control Companies, Pest Control Workers, Pest Industry Issues | Tagged: Human Resources, Pest Control Technician, Starbucks, Visioning | 
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Gerry